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MONEY-BACK GUARANTEE

At AuraGlow, we’re dedicated to delivering the finest at-home IPL Laser Hair Removal experience. We stand firmly behind the quality and effectiveness of the AuraGlow IPL Laser Hair Removal Handset. That’s why we’re thrilled to offer our customers a comprehensive 90-day 100% Money-Back Guarantee.

We’re confident in the transformative results of our product, but in the rare case that you don’t observe the expected hair reduction, we’ve got you covered. Simply return the handset, and we’ll refund every penny. Achieve effortlessly smooth skin without any risk.

Please take a moment to familiarize yourself with our terms and conditions outlined below.

How to Activate Our Money-Back Guarantee:

  1. Activation: Initiate the Money-Back Guarantee process by emailing your purchase details to support@auraglowza.com within 30 days of purchase.
  2. Trial Period: Use the handset consistently for at least 60 days from delivery, but no longer than 90 days.
  3. Documentation: Conduct a minimum of 6 treatments, taking a photo of the treatment area before each session.
  4. Assessment: If you don’t see a noticeable reduction in hair growth, email the 6 photos to support@auraglowza.com along with your order number for evaluation.
  5. Submission Deadline: All refund requests must be submitted within 90 days of receiving your handset.
  6. Photo Requirements: Ensure all photos include valid time and date stamps.
  7. Approval Criteria: Refunds will only be approved if all conditions are met. Incomplete or unclear claims will be ineligible.
  8. Refund Processing: Once approved and the handset is returned to our warehouse, we will refund the purchase price.
  9. Consistent Use: Remember, the key to effective treatment is regular use as instructed.

Additional Points:

  • The User Guide must be thoroughly read and followed for a valid claim.
  • We reserve the right to decline a refund if the provided evidence does not meet our standards.
  • Return shipping costs are the responsibility of the claimant and are non-refundable.
  • We recommend returning the handset via traceable mail for security.
  • Allow up to 2 business days for processing returns upon arrival at our warehouse.

Share Your Success:

Got stunning results? We’re excited to see them! Share your progress pictures with us at support@auraglowza.com, including your order number, and we’ll thank you with a special gift. Your success is our joy!

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